How to Determine if the Issue with Your Longmada Motar 3 is the Battery or Atomizer

If you're experiencing issues with your Longmada Motar 3 device, it's important to determine whether the problem lies with the battery or the atomizer. This guide will walk you through simple troubleshooting steps to identify and resolve the issue effectively.

Testing with Other Vape Devices

If You Have Another Vape Brand on Hand

1. Test the Atomizer:

   • Attach your Longmada atomizer to another brand’s battery.
   • If the atomizer works, the issue is with your Longmada battery.

2. Test the Battery:

   • Attach your Longmada battery to another brand’s atomizer.
   • If the battery works, the issue is with the Longmada atomizer.

If You Only Have Longmada Devices

Battery Check

1. Inspect the Battery’s Appearance

   • Connection Blockage: Check if there’s any debris or residue in the battery connection. Clean it thoroughly with a cotton swab and rubbing alcohol if necessary.
   • Bent Pin: Examine the battery's contact pin for misalignment or bending. If bent, carefully adjust it back into place with tweezers.

2. Check the Indicator Light

   • Charging Status: Ensure the indicator light turns on while charging. A lack of light could indicate a charging problem.
   • Button Functionality: Check if the indicator light responds when you press the button. If there’s no response, the battery may be faulty.

Atomizer Check

1. Inspect the Coil

   • Look for visible damage to the coil. If the coil is broken or burnt, it needs to be replaced.

2. Heating Wire

   • Examine the heating wire inside the atomizer for signs of burning or damage. A burnt-out heating wire will require a replacement coil.

Tips for Proper Operation

1. Correct Button Operation

   • To turn the device on or off, press the button five times in quick succession. The timing is crucial; pressing too fast or too slow may not register. To ensure consistency, try mentally counting "1, 2, 3, 4, 5" as you press the button.

2. Short Circuit Protection

   • If the atomizer short circuits, the indicator light will blink twice, and the device will shut down automatically. To resolve this, reconnect the charger to activate the battery again.

3. Replacing the Coil

   • Allow the atomizer to cool down before replacing the coil. Always grip the metal base of the atomizer when unscrewing or attaching the coil. Avoid grabbing the glass bowl to prevent burns or misalignment.

4. Proper Assembly

   • When attaching the atomizer to the battery, always assemble the coil to the atomizer base first, then attach the base to the battery. Skipping this step may result in a short circuit.

What to Do if the Battery Short Circuits

1. Reactivating the Battery

   • Connect the battery to a charger to reset it and activate functionality.

2. Inspect the Atomizer’s Silicone Ring

   • Check the silicone ring on the atomizer coil for any damage. Replace it if needed.
   • Tip for Installing the Silicone Ring: The atomizer coil has two heating wires—ensure one heating wire is placed inside the silicone ring and the other remains outside during installation.

By following these steps, you should be able to identify whether the issue is with the Longmada Motar 3’s battery or atomizer and resolve it accordingly. If the problem persists, reach out to Longmada’s support team for further assistance.