📢 Important Notice for Our U.S. Customers: Update on Import Duties

Dear Valued Customers in the United States,

We want to sincerely thank you for your continued support of Longmada. Your trust in our brand means everything to us, and we remain committed to providing innovative and reliable vaping solutions for your lifestyle.

🚨 Policy Update: U.S. Import Duties

Due to recent changes in U.S. trade policy and customs regulations, we regret to inform you that all orders shipping to the United States are now subject to a 200% import duty. This new tariff is imposed by U.S. authorities and applies to a wide range of electronic and vapor-related products, including those sold by Longmada.

We understand this may be frustrating news, and we want to be fully transparent with our community. To continue processing and delivering your orders as efficiently as possible, we will now be collecting this duty at checkout on all U.S.-bound purchases.

💡 What This Means for You

  • All orders shipped to the U.S. will include 200% customs duty as part of the final cost.

  • This duty is collected by us on behalf of U.S. Customs to avoid delays or unexpected charges upon delivery.

  • Shipping time may be slightly extended due to stricter inspections at customs.

✅ What You Can Do

  • Please carefully review total pricing at checkout.

  • If you have any questions before placing your order, don’t hesitate to contact us for clarification or assistance.

📧 Email: info@longmada.com
📱 WhatsApp: +86 188 2507 2667
🌐 Website: www.longmada.com

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FAQ

Payment

If your payment fails, you can contact your bank (the failed reason maybe declined by the issuer)and try to pay again or contact us help to pay.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

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