📢Shipping Fee Notice: US & EU Deliveries (Tax-Inclusive)

Dear Customers,

You may have noticed an increase in shipping rates to the US and Europe. We want to briefly explain why:

Due to the strict customs policy updates implemented in the US (March 2025) and the EU (July 2026), all incoming packages are now subject to mandatory customs duties and taxes. To ensure your packages clear customs smoothly without unexpected charges at your door, our shipping fees now fully include these customs duties (Tax-Inclusive).

🎁 Exclusive Offer: To help offset this cost, if you contact our customer service team directly to place your order, we will include an extra free gift in your package!

Thank you for your understanding and continued support.

Best regards,

The Longmada Team Email: sales08@longmada.com WhatsApp:

  • Lily: +86 188 2507 2667

  • Lucy: +86 139 2377 5716

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FAQ

Payment

If your payment fails, you can contact your bank (the failed reason maybe declined by the issuer)and try to pay again or contact us help to pay.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

https://www.17track.net

you can check the logistics information at any time. If you have any questions, please contact me.

Other

You can contact us through our contact page Email or Whatsapp! We will be happy to assist you.