📢 Important Notice: New Customs Duty Charges for U.S. Orders Starting April 27

Dear Valued Customers,

We would like to inform you of an important update regarding U.S. orders.

Due to recent changes in U.S. import regulations, starting from April 27, 2025, we are required to collect a portion of the customs duty on products shipped to the United States. To comply with these new policies and ensure your packages are delivered smoothly, we will be adjusting the shipping costs for all U.S. orders.

🔵 What’s Changing:

  • An additional customs fee of $7.26 per product will be added to your shipping cost.

  • This charge covers part of the customs duties now required by U.S. authorities.

  • This change only affects orders placed on or after April 27.

🔵 Why This Is Happening: The U.S. government has implemented stricter customs enforcement on imported products, particularly in categories like vaping devices and accessories. To continue offering reliable delivery and service, it is necessary for us to adapt to these new regulations.

🔵 Thank You for Your Understanding: We truly appreciate your support and loyalty. Our team at Longmada remains committed to providing you with the best products and shopping experience. If you have any questions or concerns about this update, please don’t hesitate to contact us:

We thank you for your continued trust and understanding as we navigate these changes together. We will keep striving to deliver quality products and excellent service to our U.S. customers.

Best regards,
The Longmada Team

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FAQ

Payment

If your payment fails, you can contact your bank (the failed reason maybe declined by the issuer)and try to pay again or contact us help to pay.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

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